About Us
Who Are We?
Auramel was born from a pursuit of beauty — a beauty that is not only shaped by the wonders of nature, but also enriched by the depth and flow of cultural heritage.
In China’s Xinjiang region, a vast land that stretches across the Eurasian continent, the majestic Tianshan Mountains rise above the sweeping Taklamakan Desert. This land carries the enduring legacy of the ancient Silk Road.
Along this historic trade route that bridged East and West, pearls were once among the most treasured gems. Accompanied by the sound of camel bells, they traveled across millennia, flowing from the East to the West — and became cherished adornments in the jewelry of Uyghur women.
The Meaning Behind “Auramel” | A Rhythm of Culture and Radiance
Auramel is derived from the fusion of “Aura” and “Melody.”
Aura — Symbolizing the soft, luminous glow of pearls, it also embodies the innate elegance and grace of Uyghur women.
Melody — Echoing the rich musical, dance, and poetic traditions passed down through generations in Uyghur culture, like the lingering sound of camel bells drifting over the Taklamakan Desert — gentle, profound, and timeless.
Why This Pearl Origin? | Continuing the Legacy of Silk Road Pearls
From the Silk Road to Modern Jewelry | The Cradle of China’s Freshwater Pearls
China is the world’s largest producer of freshwater pearls, accounting for 70% of the global output and 80% of the national supply. Zhuji, known as the "Pearl Capital of China," is home to pristine lakes and a mild, humid climate — the perfect environment for cultivating some of the world's finest freshwater pearls.
Renowned for their exceptional luster, purity, and naturally unique shapes, these pearls carry both the brilliance of nature and the enduring heritage of a thousand years.
More Sustainable and Accessible Than Saltwater Pearls
Compared to traditional saltwater pearls, freshwater pearls are cultivated in a more eco-friendly and sustainable way. They offer greater production stability and come in a wider variety of colors and natural shapes.
Modern consumers increasingly seek personalized jewelry, and freshwater pearls provide endless possibilities for unique designs — transforming pearls from a symbol of old-world luxury into a graceful accent for everyday life.
Carrying Culture, Conveying Beauty
If Xinjiang was once a hub for pearl trade along the ancient Silk Road, then today, we hope Auramel can once again reconnect this cultural bridge between East and West.
From the pearl-adorned traditions of Uyghur women in Xinjiang to the refined pearl cultivation craftsmanship in Zhuji, Zhejiang — we aim to weave the radiant legacy of the Silk Road into modern design.
To us, a pearl is more than just an ornament; it is a continuation of culture, and an expression of beauty.
💫 Auramel | Let pearls become your cultural signature, and beauty your belief. 💫
Frequently Asked Questions
Are your pearls natural?
Yes, all our pearls are natural freshwater pearls, carefully selected to ensure high quality and the best luster.
Are your jewelry pieces hypoallergenic?
Yes, all our jewelry is made from S925 sterling silver or 18K gold plating, free of nickel and lead, making them safe for sensitive skin.
How do you select your pearls?
Our pearls are graded based on luster, surface smoothness, shape, and color, ensuring only the finest pearls make it into our collection.
Will your jewelry tarnish over time?
Our S925 sterling silver with 18K gold plating is specially treated to prevent tarnishing. However, we recommend avoiding exposure to chemicals like perfumes and hand sanitizers for better longevity.
How should I take care of my jewelry?
1. Pearl Jewelry
Storage:
Store pearls in a soft cloth or pouch to prevent scratches. Keep them separate from other jewelry to avoid damage.
Cleaning:
After wearing, gently wipe your pearls with a soft damp cloth to remove oils and residue. Avoid harsh chemicals and ultrasonic cleaners.
Wearing:
Put on your pearls after applying makeup, perfume, or hair products to avoid damage. Wear them regularly—natural oils from your skin help maintain their luster.
2. Sterling Silver Jewelry
Storage:
Keep silver pieces in a cool, dry place, ideally in anti-tarnish cloths or pouches. Avoid humidity and exposure to harsh chemicals.
Cleaning:
Use a silver polishing cloth to remove tarnish. For a deeper clean, wash gently with mild soap and water, then dry thoroughly.
Wearing:
Remove silver jewelry before swimming, showering, or exercising to avoid contact with chemicals and sweat.
General Tips:
Professional Cleaning:
Consider professional cleaning and maintenance for valuable or intricate pieces.By following these care tips, you can keep your pearl and sterling silver jewelry looking radiant for years to come!
How long does shipping take?
Orders are processed within 1-3 business days. UK deliveries take 3-5 days, while international shipping may take 7-14 days, depending on the destination.
Do you offer worldwide shipping?
Yes, we offer worldwide shipping! Shipping fees and delivery times vary depending on the country.
Do you accept returns or exchanges?
Yes, we offer a 14-day hassle-free return and exchange policy (excluding earrings). If you are not satisfied with your purchase, please ensure the item is unused, undamaged, and in its original packaging, then contact customer support for a return.
Who covers the return shipping costs?
If the return is due to a quality issue, we will cover the return shipping cost. If the return is for personal reasons (e.g., change of mind, wrong order), the customer is responsible for return shipping fees.
How do I return a defective item?
On the rare occasion that you receive a faulty or incorrect item(s), or your jewellery requires repair please email auramel86@gmail.com with your order number and item name.
If you can include a description and photos of the fault that would be very helpful for our team.
Once we have the piece it will be assessed by our team, and we will keep you up to date with the next steps.
What do I do if an item is missing or damaged?
Please check your order as soon as you receive it. If your order is not as expected, please contact our Customer Care Team on auramel86@gmail.com as soon as possible with your order confirmation number to hand.
If you can include a description and photos of the missing item or damage that would be very helpful for our team.
Once we have the piece it will be assessed by our team, and we will keep you up to date with the next steps.
We are more than happy to replace or repair any faulty items.